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The issue happens to any latest OS version 10.12.6/10.13.6/10.14.3 The issue happens to both the latest 16.16.8 and 16.23. Workaround: Several community members mentioned that Installing 15.41 can get rid of this issue. Affected users can choose to install this previous version or use Office Online temporarily before the final fix released.
Nov 12, 2019 Hi there, My work sent to me the product key of the Volume Licensed Version of the Office Pro Plus 2019 to install on my laptop. However, I am not able to find a link to download this version and since I am working remotely in a far city it is not possible for me to go to my office. Mar 15, 2019 Microsoft recently released Office 2019, the latest version of its Windows and Mac office suite, with useful new features slotted almost seamlessly into the familiar interface.A distraction-free. Open any Office application, such as Word and create a new document. For example, go to Word and choose About Word. In the dialog box that opens, you can see the version number as well as the license type. In the example below, the version number is 16.18 and the license is a one-time purchase of Office 2019 for Mac.
- Project 2019, Visio 2019, Access 2019, and Publisher 2019 are for Windows only. Office 2019 customers will get access to OneNote. For more details, see here. Compatible with Windows 10 or later. For complete requirements for PC and Mac see system requirements. This plan works with Office 2019, Office 2016, and Office 2013.
- See your options to upgrade your version of office with or without a subscription. Skip to main content. Buy a one-time purchase version of Office 2019. If you uninstall Office before installing the new version.
To configure and perform deployments of volume licensed versions of Office 2019, including Project and Visio, for users in your organization, you use the Office Deployment Tool (ODT). The Office Customization Tool (OCT) that you previously used for Windows Installer (MSI) is no longer used.
The installation files for Office 2019 are available on the Office Content Delivery Network (CDN) on the internet instead of on the Volume Licensing Service Center (VLSC). You can install Office 2019 directly from the Office CDN. Or, you can download the installation files from the Office CDN to a location on your local network, such as a shared folder, and install Office 2019 from that location. You can use different methods for different sets of computers in your organization. Whichever method you choose, you use the ODT.
Installing directly from the Office CDN requires the least amount of administrative effort and is recommended. But you might have constraints that prevent you from installing directly from the internet. For example, some computers might not have connectivity to the internet or you may have limited bandwidth to the internet.
Download the Office Deployment Tool from the Microsoft Download Center
The Office Deployment Tool is a free download from the Microsoft Download Center. We recommend that you always download and use the most current version of the ODT.
After you download the Office Deployment Tool, double-click on the officedeploymenttool executable (.exe) file to extract the ODT files. When you are finished, you should have several files: setup.exe and some sample configuration.xml files. For an Office 2019-specific sample, see Sample configuration.xml file to use with the Office Deployment Tool.
The setup.exe file is the ODT and is a command-line tool that supports downloading and installing Office 2019. The configuration.xml files are sample files to get you started. You use the configuration.xml file to provide settings for the ODT to use when downloading or installing Office 2019. The configuration.xml is a simple xml file that can be created and edited in any text editor, such as Notepad. You can name the file anything that you want, as long as it retains the xml file extension.
Create the configuration.xml
Once you have a copy of the ODT, you need to create a configuration.xml file. You can create multiple configuration.xml files to be used with the ODT. For example, you would create a configuration.xml file to download and install the 64-bit version of Office Professional Plus 2019 in English and a different configuration.xml file to install the 32-bit version of Visio Professional 2019 in French. When you run the ODT from an elevated command prompt, you specify which configuration.xml file to use.
Tip
Instead of using a text editor to create your configuration.xml, we recommend that you use the Office Customization Tool (OCT). The OCT provides a web-based interface for making your selections and creating your configuration.xml file to be used with the Office Deployment Tool. For more information, see Overview of the Office Customization Tool. Please note that this is different than the Office Customization Tool that you might have used in the past to install volume licensed versions of Office that used Windows Installer (MSI) as the installation technology.
There are a series of settings in the configuration.xml file that you configure to customize the Office 2019 download or installation. The following table lists the most common settings to configure in the configuration.xml file.
Configuration | configuration.xml setting | Additional information |
---|---|---|
Where to download the Office installation files to and where to install Office from For example, servershare (a shared folder on your local network) | SourcePath | If you don’t specify a SourcePath when using the ODT to install Office, the ODT looks for the installation files in the folder it’s located in. If it doesn’t find the Office installation files there, it goes to the Office CDN to get the installation files. We recommend that you install Office directly from the Office CDN, if internet connectivity and network bandwidth make that possible. |
Which products to download or install For example, Office Professional Plus 2019 | Product ID | Valid values for volume licensed versions of Office 2019 include the following: - ProPlus2019Volume - Standard2019Volume - ProjectPro2019Volume - ProjectStd2019Volume - VisioPro2019Volume - VisioStd2019Volume For a list of Product IDs for other volume licensed versions of Office 2019, such as Access 2019, see Product IDs that are supported by the Office Deployment Tool for Click-to-Run. |
Use Multiple Activation (MAK) to activate Office 2019 | PIDKEY | Enter the product key for MAK activation. You don’t need to use PIDKEY if you’re activating Office 2019 with Key Management Service (KMS). |
Which languages to download or install For example, English (en-us) and French (fr-fr). | Language ID | You can install multiple languages at the same time you’re Installing Office 2019, or you can install them later. For more information, see Deploy languages for Office 2019. |
Which proofing tools to install | Product ID | The Product ID is 'ProofingTools' and is used in combination with the Language ID. For more information, see Deploy languages for Office 2019. |
Which edition of Office 2019 to download or install. For example, the 64-bit version. | OfficeClientEdition | Valid xml values are '32' and '64.' All Office products on the computer must be of the same architecture. You can’t have both 32-bit and 64-bit Office products installed on the same computer. We recommend 64-bit on computers that have 4 gb or more of memory. But you should assess application compatibility and other factors that might require you to use the 32-bit version. For more information, see Choose between the 64-bit or 32-bit version of Office. |
Which apps to install For example, all apps except Publisher. | ExcludeApp | By default, all apps included in Office Professional Plus 2019 are installed. For example, to not install Publisher, you can include the following line in your configuration.xml: <ExcludeApp /> For more information, see ExcludeApp element. |
Where to get security and quality updates from. For example, directly from the Office CDN on the internet. | UpdatePath | The default is to get updates directly from the Office CDN on the internet. This is recommended and requires the least amount of administrative effort. But if you need to update computers that don’t have connectivity to the internet, you can specify that Office gets updates, for example, from a shared folder on your local network. But this means that you must download the updates from the Office CDN and copy them to the shared folder. For more information, see Update Office 2019 (for IT Pros). |
Which update channel to install from and get updates from | Channel | Office uses the concept of update channels to determine which updates an installed version of Office receives. For more information, see Update channel for Office 2019. |
Whether to remove previous Windows Installer (MSI) versions of Office before installing Office 2019 | RemoveMSI | This is recommended. For more information, see Remove existing versions of Office before installing Office 2019. |
Tip
More information about these configuration.xml settings is available here: Configuration options for the Office Deployment Tool. Keep in mind that not all the information in that article applies to Office 2019. For example, the settings related to shared computer activation, such as SharedComputerLicensing and SCLCacheOverride, don’t apply to Office 2019.
Sample configuration.xml file to use with the Office Deployment Tool
The following is a sample configuration.xml file that can be used to either download or install the 64-bit version of Office Professional Plus 2019 in English using a shared folder on your local network and activate by using MAK. If you’re using this configuration.xml to install Office 2019, previous Windows Installer (MSI) versions of Office are removed as part of the installation process. Also, even though it’s not specified in the configuration.xml file, updates are automatically enabled and are configured to come directly from the Office CDN, because those are the default settings.
For the PIDKEY, replace #####-#####-#####-#####-##### with your MAK client activation key.
Remove existing versions of Office before installing Office 2019
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We recommend that you uninstall any previous versions of Office before installing volume licensed versions of Office 2019. To help you uninstall versions of Office that use Windows Installer (MSI) as the installation technology, you can use the Office Deployment Tool and specify the RemoveMSI element in your configuration.xml file.
There are several ways that you can use the RemoveMSI element when installing volume licensed versions of Office 2019.
- Uninstall all Office products on the computer.
- Identify any existing language resources, like language packs, and install the same languages.
- Keep some Office products and uninstall all other Office products on the computer.
RemoveMSI can be used to uninstall 2010, 2013, or 2016 versions of Office, Visio, or Project that were installed using Windows Installer (MSI).
For more information about using RemoveMSI, see Remove existing MSI versions of Office when upgrading to Office 365 ProPlus. Even though this article is about Office 365 ProPlus, most of the information also applies to volume licensed versions of Office 2019.
Download the Office 2019 installation files
Once you have a copy of the ODT and have created your configuration.xml file, you can download the Office 2019 installation files to your local network. To do that, open an elevated command prompt, go to the folder where you saved the ODT and the configuration.xml file, and type this command:
If you have saved the configuration.xml file with a different name, use that name in the command.
It will look as if nothing is happening, but the download is happening in the background. Once the download is complete, you are returned to a command prompt.
If you want to check that the files are downloading, go to the location you specified for your SourcePath in the configuration.xml file. You should see a folder named “Office” with a subfolder named “Data.” There will also be a folder named with the version number of the download. For example, 16.0.10336.20044. Which files you see and the names of the files depend on whether you are downloading the 32-bit or 64-bit version of Office and which languages you are downloading.
Here some additional details about downloading Office 2019 installation files:
Microsoft office folder icon mac. To add to the dock, drag the app icon from the Launchpad or the Applications folder. Excel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Office 2019 for Mac Excel 2019 for Mac OneNote for Mac PowerPoint 2019 for Mac Word 2019 for Mac Office for business Office 365 for home Office 365 Small Business Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Office 2016 for Mac Office 365 for Mac Outlook 2019 for MacWhen you install Office for Mac, the app icons aren’t automatically added to the dock. The following steps demonstrates how to drag the icons from the Applications folder.Go to Finder Applications and open the Office app you want.In the Dock, Control+click or right-click the app icon and choose Options Keep in Dock.
- You must download the 32-bit and 64-bit versions separately.
- All volume licensed versions of Office 2019 – such as Office Professional Plus 2019, Visio Professional 2019, and Project Professional 2019 – are included in the same download, regardless of which products you specify in the configuration.xml file. This helps you save disk space on your local network. The core files for the Office 2019 products are in the stream.x86.x-none.dat or stream.x64.x-none-dat file, depending if it’s the 32-bit or 64-bit version of Office.
Install Office 2019 by using the Office Deployment Tool
Once you have a copy of the ODT and have created your configuration.xml file (and downloaded the Office 2019 installation files to your local network, if necessary), you can install Office 2019. To do that, open an elevated command prompt, go to the folder where you saved the ODT and the configuration.xml file, and type the following command:
If you have saved the configuration.xml file with a different name, use that name in the command.
Once the installation is complete, you are returned to a command prompt and you can go open Office 2019 programs you’ve installed.
Install Office 2019 by using Microsoft Endpoint Configuration Manager
You can also use Microsoft Endpoint Configuration Manager to deploy volume licensed versions of Office 2019. Configuration Manager (current branch) has a wizard that steps you through the process and builds the configuration.xml file for you. Earlier versions of Configuration Manager require you to download the ODT and create your own configuration.xml file.
Configuration Manager (current branch): If you’re using Configuration Manager (current branch), you can use the Office 365 Client Installation wizard to deploy Office 2019. You must be using at least version 1710, but version 1806 is recommended. You’ll see an entry for Office Professional Plus 2019 in the Office 365 Client Installation wizard. On that same page, you can also select to install Project and Visio.
System Center 2012 R2 Configuration Manager: If you’re using System Center 2012 R2 Configuration Manager, the steps are different and much more manual. First you need to get a copy of the ODT from the Microsoft Download Center and create the appropriate configuration.xml file for your deployment. Then, in Configuration Manager, you create an application and a deployment type. After that you distribute the application and then deploy it.
Deploy languages for Office 2019
You can use the ODT and the configuration.xml file to install volume licensed versions of Office 2019, including Project and Visio, in multiple languages. For more details, see Language element.
You can also just install proofing tools by specifying the Product ID as 'ProofingTools' in your configuriation.xml file along with the appropriate Language IDs. Proofing tools packages, which are a new capability for Office 2019, are much smaller than full language packs. Consider deploying proofing tools in cases where users work with documents in multiple languages but don’t need the Office product UI in all those languages. The proofing tools can be installed at the same time you’re installing Office 2019, or you can install them later. They can also be installed whether or not the language pack for a given language is installed.
If you're upgrading from a Windows Installer (MSI) version of Office, you can get Click-to-Run versions of the same language resources – for example, language packs, language interface packs, or proofing tools – installed when you deploy Office 2019. For more information, see Remove existing MSI versions of Office when upgrading to Office 365 ProPlus. Even though this article is about Office 365 ProPlus, most of the information also applies to volume licensed versions of Office 2019.
Related topics
Question: I upgraded to Catalina on my Mac and now Microsoft Office won’t work; what can I do?
Answer: One of the side effects of tech companies taking their platforms to new levels is that, often times, older software programs will no longer work.
The most recent version of Apple’s MacOS — known as Catalina — is having a major impact on those who upgraded without understanding that their older 32-bit programs would no longer run.
If your version of Microsoft Office is older than Office 2016 v15.35, you’ll have to choose from a variety of costly or time consuming and complicated options.
If you have Office 2016, you should be able to upgrade to the 64-bit version through Microsoft’s standard upgrade process if for some reason it hasn’t already been updated.
Option 1: Purchase new software
You can purchase the Office Home & Student 2019 bundle from Microsoft for $149.99 or the Office Home & Business bundle for $249.99. The primary difference in the two packages is the business version includes Outlook.
Option 2: Start renting Microsoft Office
Microsoft is trying to get users to convert from a single purchase package that will eventually expire to their subscription 'SaaS' (Software as a Service) platform known as Office 365.
This means you either pay monthly ($6.99 for Home & Student) or annually ($69.99 for Home & Student or $99 for Business) from now on.
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Option 3: Switch to Google’s offerings
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If your needs for productivity software are very basic, you may find the free options available from Google through a Google Drive account to be acceptable.
It includes Docs, Sheets and Slides which are Google’s version of Word, Excel and PowerPoint, although nowhere near as powerful. Though it’s a web-based tool, there are options for editing your documents when you are offline.
Option 4: Revert back to Mojave
There is no simple way to go back to the previous version (Mojave), so this option is very time consuming and complicated, as you’ll have to wipe your hard drive and reinstall everything. Depending upon which version of the MacOS your computer shipped with, you may have to use an external hard drive to complete the reversion.
How to check for 32-bit programs
For those who are considering an upgrade to Catalina, a good first step is to see what 32-bit programs you are currently running to determine if they are important to you or not.
To do this, click on the Apple icon in the upper left corner, then on 'About This Mac' and then on 'System Report.' When the report opens up, scroll down to the 'Software' section and click on 'Applications.'
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An alphabetical list of applications will appear with various details about each one. If you scroll to the far right, you should see a column that says '64-Bit' and the words 'Yes' or 'No' for each application. To make it easier to see the Application Name and whether it’s 64-bit or not, drag the 64-bit header from the far right to the far left so it’s right next to the 'Application Name' column.
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Go through the list looking for your critical programs to make sure they are 64-bit or to see if a 64-bit version is available from the creator of the program before upgrading to Catalina.
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Ken Colburn is the founder and CEO of Data Doctors Computer Services. Ask any tech question at: facebook.com/DataDoctors.